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Hotel Thassos Health Protocols

Dear Guest,

Based on the guidance we have received and our general state of readiness, we are confident our operations continue to be safe and ready to serve our guests. We are here to provide you with exceptional accommodation experiences attaining the adequate hygiene, safety, and operational methods. We feel it is important to reach out to you the actions we are taking to keep our facilities safe and healthy. Our teams carefully follow the adequate cleaning, sanitation, and disinfection protocols. These protocols assist in illness prevention and include:

Housekeeping

 

  • Housekeeper will enter your room every 2nd day

  • In order to have new towels and bedlinien, customers must put the dirty ones in the special plastic bag which is placed in the closet and leave it outside the room in the morning. The staff will take it and leave clean ones.

  • We change bed linen every 3 day

  • We change towels every 2nd day.

  • Housekeeper will not make the beds during the stay.

  • We advise you to avoid the elevator

  • Outside the elevator there are sanitation points which you are adviced to use when you use the elevator.

  • During the cleaning, guests  should not be in the room

Breakfast

 

  • Breakfast will be served exclusively by our staff which will bring the appropriate precautions.

  • Antiseptic will be placed at the entrance of breakfast area which guests must use before entering in.

  • Guests should keep distance at least 1.50 meters between them and the buffet.

  • Tables and chairs will be cleaned and disinfected after use.

  • Coffees and juices also will be served by our staff.

CHECK IN  AND CHECK OUT

 

  • Check in    15:00

  • Check out  11:00

 Restaurant

 

  • Tables have been placed in that way of  considering distances of safety

  • Menu will be accessible from your smartphone

  • Antiseptic will be placed in entrance and several spots.

  • We recommend that you avoid the use of shared toilets.

  • Do not remove chairs and tables

Pool

 

  • The use of the adult pool is allowed by a maximum of 15 people

  • Before using the pool, it is necessary to take a shower with soap and anticeptic.

  • Do not remove sun beds

Reception

 

  • Reception will be attended  from 8.00-22.00 daily

  •  Contact with the reception is possible at any time when is unattended using digital and telecommunications media

  • Any available communication and identification information required by the competent authorities must be provided

  • Antiseptic will be placed at the reception

  • It is forbidden to enter non-residents to hotel or room.

  • Delivery services are only allowed outside the hotel

Treatment of suspicious symptoms

 

  • If  have temperature, or any  suspicious symptom contact the reception immediately.

  • If there is a need to treat a suspicious symptom, we provide a protection kit to the patient and his companion.

General Precautions

 

  • Wash your hands thoroughly with soap and water

  • Avoid overcrowding and keep your distances

  • Use antiseptics

  • The use of a mask is mandatory indoors and in the elevator

  • Avoid touching your face.

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